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Field Support Engineer (Fresher)

Job Description

Company: Poornam Technologies Pvt. Ltd.

Position: Field Support Engineer (Fresher)

Vacancy: 1

Location: Kotturpuram, Chennai

Salary: Up to ₹15,000 CTC per month

Experience: Freshers can apply

Requirement: Two-Wheeler is Mandatory (Convenience Allowance will be provided)

 

•         Assemble and install desktop computers.

•         Install, configure, and troubleshoot Windows operating systems on desktops and laptops.

•         Configure and troubleshoot Microsoft Outlook and Microsoft 365 (O365).

•         Install and configure printers and resolve printer-related issues.

•         Provide basic networking support, including LAN, WAN, routers, switches, firewalls, hubs, and Wi-Fi connectivity.

•         Install, configure, and update antivirus software.

•         Attend onsite customer visits for IT support and issue resolution.

•         Diagnose and resolve basic hardware and software issues.

•         Maintain service reports and provide timely updates on assigned tasks.




Requirements

•         Basic knowledge of desktop and laptop hardware.

•         Understanding of Windows OS installation and troubleshooting.

•         Basic knowledge of networking concepts (LAN/WAN, Router, Switch, Firewall).

•         Knowledge of Outlook and Microsoft 365.

•         Basic understanding of printers and peripherals.

•         Good communication and customer handling skills.

•         Willingness to travel within Chennai for field support.

Please, send your CV to sharath@poornamtech.com




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